Transit9 | Transport Operations

Transdev Case Study

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From Paper to Mobile App 

Transdev’s Digital Transformation Story

[/split_line_heading][vc_column_text css_animation=”fadeInUp”]Transdev had an initiative based on staff feedback and rail industry good practice for assessment of.[/vc_column_text][nectar_video_lightbox link_style=”play_button_with_text” nectar_play_button_color=”Default-Accent-Color” font_style=”p” video_url=”https://vimeo.com/209804163″ link_text=”Watch Case Study”][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”padding-3-percent” column_padding_position=”top-bottom” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/3″ column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color=”white” icon_padding=”0px” icon_iconsmind=”iconsmind-Train-2″ icon_size=”36″ margin_bottom=”5″][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1520945917121{margin-bottom: 15px !important;}”]

Client

Transdev Ireland

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Years

2015 – Present

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Awards

Global Light Rail Award 2017

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_image=”7475″ bg_position=”left center” bg_repeat=”no-repeat” bg_color=”#333333″ scene_position=”center” video_bg=”use_video” video_mute=”true” text_color=”light” text_align=”left” top_padding=”13%” bottom_padding=”13%” color_overlay=”rgba(0,30,65,0.51)” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1520887640286{margin-top: 20px !important;margin-bottom: 20px !important;}”]

Best Practice

Best Practice Initiative

[/vc_column_text][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” width=”5/6″ column_border_width=”none” column_border_style=”solid” delay=”300″][vc_column_text]Transdev had an initiative based on staff feedback and rail industry good
practice for assessment of competence, working towards a continuous
assessment process. The idea was to give drivers more support and
coaching with the assessors / Team Leaders being out in the field for 80%
of their role, rather than through a standard “two yearly assessment”.

Against former paper based processes Transdev could not have done
a continuous assessment process that requires Team Leaders out in
the field. The previous processes were heavily office based on follow
up of assessment and did not give at hand data for a risk-approach to
competence of drivers. This technology solution has improved how
Transdev deal with safety related incidents and competence management
both real time and holistically.[/vc_column_text][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” top_padding=”30″ text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid” delay=”500″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#3a6ee8″ scene_position=”center” text_color=”light” text_align=”left” top_padding=”10%” bottom_padding=”5%” enable_gradient=”true” color_overlay=”#0d1966″ color_overlay_2=”#01529f” gradient_direction=”left_to_right” overlay_strength=”1″ shape_divider_position=”bottom” shape_type=”tilt_alt”][vc_column enable_animation=”true” animation=”fade-in” column_padding=”padding-1-percent” column_padding_position=”left-right” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” width=”5/6″ column_border_width=”none” column_border_style=”solid” delay=”300″][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1520888069248{margin-top: 20px !important;margin-bottom: 20px !important;}”]

Solution

The Solution Developed

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column enable_animation=”true” animation=”fade-in” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#cdf4f4″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-1-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]The first element of the solution is a mobile application designed, using Googles material design concept. The mobile application allows the team in Transdev to access all the relevant and operational data to run their business while mobile & in the field.

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-1-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Driver team managers now have the ability to carry out:[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#3a6ee8″ scene_position=”center” text_color=”light” text_align=”center” top_padding=”4%” bottom_padding=”10%” enable_gradient=”true” color_overlay=”#0d1966″ color_overlay_2=”#01529f” gradient_direction=”left_to_right” overlay_strength=”1″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/4″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”iconsmind” icon_style=”default” icon_color=”extra-color-gradient-2″ icon_padding=”20px” icon_iconsmind=”iconsmind-Four-FingersTouch”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid” delay=”1000″][vc_column_text]

Assessments

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Recording of incidents/absence

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Create incident reports

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Capture electronic signatures

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Management Dashboard

The Dashboard

[/vc_column_text][vc_column_text]The second element of the solution is a web-based database, running in the Microsoft Cloud, which is directly linked to our service delivery application (SDA). All data recorded on the app is instantly saved to the database.

This shows real time information to the Transdev senior management team through powerful dashboards which are run on a SQL Azure engine, all of which can offer reports on incidents & generate actions that require instant follow ups from our driver team managers.[/vc_column_text][divider line_type=”No Line” custom_height=”30″][nectar_image_with_hotspots image=”6776″ preview=”http://transit9.ie/wp-content/uploads/2018/03/t9platform-5.png” color_1=”Accent-Color” hotspot_icon=”plus_sign” tooltip=”hover” tooltip_shadow=”small_depth” animation=”true”][nectar_hotspot left=”9.73772%” top=”35.1255%” position=”left”]

Management Reporting

Report on specific KPIs[/nectar_hotspot][nectar_hotspot left=”4.15562%” top=”72.9449%” position=”left”]

Real-time Reports

Interactive Reports[/nectar_hotspot][nectar_hotspot left=”73.0905%” top=”10.5603%” position=”right”]

Power BI Reports

Reports are powered by Microsoft PowerBI[/nectar_hotspot][nectar_hotspot left=”88.766%” top=”75.8505%” position=”right”]

Extensive API Integration

Transit9 connects to external system for operation wide reporting.[/nectar_hotspot][/nectar_image_with_hotspots][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_image=”7487″ bg_position=”left top” bg_repeat=”no-repeat” bg_color=”#333333″ scene_position=”center” video_bg=”use_video” video_mute=”true” text_color=”light” text_align=”left” top_padding=”13%” bottom_padding=”13%” color_overlay=”rgba(0,30,65,0.56)” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” width=”5/6″ column_border_width=”none” column_border_style=”solid” delay=”300″][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1520888421153{margin-top: 20px !important;margin-bottom: 20px !important;}”]

Client Success

The Results

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/6″ column_border_width=”none” column_border_style=”solid”][/vc_column_inner][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#ffffff” column_shadow=”none” column_border_radius=”none” width=”5/6″ column_border_width=”none” column_border_style=”solid” delay=”300″][vc_column_text]These new systems will allow the service delivery department
to invest more hours in the field, to offer coaching & training
to our driver grade which is provided for under our continuous
assessment procedures. These revolutionary yet simple & user
friendly mobile and web based applications will greatly assist
Transdev in our continuous drive on improving our safety
footprint in the services we provide to our customer passenger
base & client in the light rail industry within the Dublin transport
sector.

Both the Transit9 & Transdev teams really believe that this
exciting project has only just begun and that by building and
implementing these systems, we are moving away from hours
following up with sometimes unnecessary paperwork. Theses
essential tools will allow our teams to work smarter and focus
our time and hours in the further growth of our business.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” top_padding=”30″ text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ column_border_width=”none” column_border_style=”solid” delay=”500″][/vc_column_inner][/vc_row_inner][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/2″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” 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